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Answer · Los Angeles

Where Is the Model and Serial Plate on a Viking?

Short answer

The plate is somewhere you can reach without tools, so start with the parts that open: the oven door and its frame, the dishwasher door and tank, the inside wall of a refrigerator, behind a hood filter. Read it to Viking Repair HQ Los Angeles on (213) 320-7007.

Black gas range between cherry cabinets seen head-on, one burner uncapped with the cap on the cooktop, the oven door fully down and the rack out on the floor
Head-on, door down, rack out — how a diagnosis starts

Where to look on each machine

On a range or a rangetop, open the oven door and look along the frame and under the front edge of the control panel. On a dishwasher, swing the door down and run your eye round the tank rim and the left-hand side. On a built-in refrigerator, look high on the interior wall, up near the lighting. On a hood, Viking's use and care guide puts the label behind the baffle filter, on the left side panel in the lower right corner. If none of those turns it up, the use and care document for your model prints the exact spot.

What to read out when you ring

Give the whole string, letters and all. The model says which platform is in the kitchen; the serial fixes the production run, and that is what settles whether a part still fits. A clear photograph of the label answers just as well as reading it aloud. Where years of cleaning have taken the printing off, describe the machine instead: width, fuel, number of burners, where the controls sit, what the doors do. Viking Repair HQ Los Angeles can place most kitchens from that much.

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Describe what it is actually doing and we will tell you whether it needs a visit. Flat $89 covers the trip and the full diagnosis.

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